LIVE FAITH CLUB

Live Faith Club Privacy Policy

Live Faith Club Privacy Policy

Last Updated: [DATE]

LLC DV Media, operating under the brand Live Faith Club ("Company", "we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy ("Policy") outlines how we collect, use, and share your information when you interact with our website, services, and digital properties ("Sites"). By using our Sites, you agree to the terms outlined in this Policy.

This Policy applies to information collected by our Sites and contains the following:

  • Categories of personally identifiable information we may collect from you through our Sites.

  • How your information is used and with whom it may be shared.

  • User choices regarding our use of your data, including opting out of certain data collection and communications.

  • Security measures in place to protect your information from misuse.

  • How to correct inaccuracies in the information we collect.

  • Refund policy details, including eligibility and the validation process for returns.

  • Privacy rights for residents of specific states, outlining their rights under applicable laws.

By using our Sites, you consent to the collection and use of your information as described in this Policy.

1. Collected Information

1. Collected Information

LLC DV Media, operating under the brand Live Faith Club ("Company", "we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy ("Policy") outlines how we collect, use, and share your information when you interact with our website, services, and digital properties ("Sites"). By using our Sites, you agree to the terms outlined in this Policy.

Automatically Collected Information

Automatically Collected Information

We may automatically collect the following types of data when you access our Sites:

  • Device & Network Information: This includes your internet service provider's address, your IP address, device ID, web browser type, operating system, regional and language settings, and details about your mobile or desktop device.

  • Browsing & Interaction Data: Information on how you navigate and interact with our Sites, including pages visited, time spent on pages, referring websites, and exit pages.

  • Transactional & Purchase History: Details of products or services purchased, obtained, considered, or other interactions with our digital storefront.

  • User Activity Records: Data on searches performed, content uploaded, engagement with features, and interaction with customer support.

  • Performance & Diagnostic Data: Information about the performance of our website and mobile applications, including loading times, error reports, and system logs.

  • Cookies & Tracking Technologies: We use cookies, web beacons, pixel tags, and similar tracking methods to recognize your device, remember preferences, analyze user behavior, and enhance your experience. (For more details, see the Cookies section below.)

  • Ad & Email Engagement Metrics: We may track whether a specific email was opened, links were clicked, and whether advertisements on our Sites or third-party sites were relevant or helpful.

This data helps us optimize our services, improve user experience, detect security risks, and personalize content. You can manage your preferences regarding tracking through your browser settings or other available opt-out options.

User-Provided Information

User-Provided Information

We collect personal information that you provide directly on our Sites, including:

  • Name and Email Address: Used for account creation, communication, and support.

  • Phone Number: Collected for support-related inquiries when voluntarily provided.

  • Account and Service Use Data: Information provided when signing up for services, submitting requests, or engaging with our customer support.

  • Official Communications: All notifications, updates, and service-related messages are sent electronically via email.

Third-Party Data Collection

Third-Party Data Collection

We partner with third parties who may collect personal information for interest-based advertising purposes when you interact with our Sites. You can manage your advertising preferences through your browser settings or the privacy settings of the respective third-party services. For more details on how your data is used or to adjust your preferences, please refer to our Privacy Policy.

2. How We Use Your Information

2. How We Use Your Information

We may use the information you provide to us for the following purposes:

  • Site Administration & Maintenance: Managing and optimizing our Sites and internal systems.

  • Account Management: Creating, maintaining, and personalizing your user experience.

  • Service Enhancement: Providing, improving, and customizing our Sites and offerings.

  • Technical & Security Support: Detecting, preventing, and resolving technical issues and ensuring security.

  • User Engagement & Support: Responding to inquiries, addressing requests, and offering customer assistance.

  • Safety & Integrity: Monitoring and maintaining the security of our Sites and technological assets.

  • Understanding User Needs: Analyzing interactions to improve content and service offerings.

  • Communication & Notifications: Sending transactional emails, updates, and important service-related information.

  • Personalized User Experience: Customizing content, offerings, and advertisements based on observed preferences and behaviors.

  • Market Analysis & Performance Tracking: Gathering insights on site usage, trends, and engagement to improve our services.

  • Interactive Features: Enabling user participation in discussions, forums, and other interactive elements on our Sites.

  • Transaction Processing: Handling orders, processing payments, and managing refunds according to our refund policy.

  • Marketing & Promotions: Sending newsletters, promotional materials, and relevant updates about our products and services.

  • Hiring & Job Evaluations: Reviewing job applications and assessing potential candidates for employment opportunities.

  • Service Matching: Allowing our trusted service providers to evaluate which services they can offer to users.

Our goal is to provide a secure, seamless, and personalized experience for users on Live Faith Club, while continuously improving services based on user insights and feedback.

We may also use collected information to analyze business performance, optimize internal processes, and enhance user interactions on Live Faith Club. This includes making data-driven decisions for authentication, customer support, fraud prevention, and compliance with legal and security regulations to ensure a safe and trustworthy platform.

To keep you informed, Live Faith Club may periodically send updates, exclusive offers, and relevant news via email. If you prefer not to receive these communications, you can unsubscribe at any time using the link provided in our emails.

We will keep you informed about Live Faith Club’s updates, news, and offers. Periodically, we may send these announcements via email. If you prefer not to receive these communications, you can unsubscribe at any time using the link provided in our emails.

Sharing of Information

Sharing of Information

We may share non-personal information with third parties at our discretion.

At times, we may need to share your personal information with third-party service providers to support the services we offer. This may include:

  • Processing transactions, including debit card and check payments, and fulfilling orders.

  • Providing marketing and advertising services to communicate with you or deliver personalized promotions.

  • Managing and handling your personal information securely.

  • Developing, hosting, and maintaining our platform.

  • Analyzing customer interactions to improve user experience and customer support.

  • Facilitating services you request that require sharing your personal information.

These third-party service providers are granted access to your personal information only as necessary to perform their services, and they are contractually restricted in how they can use your data. Providers may also use cookies or other tracking technologies on behalf of Live Faith Club to enhance functionality and user experience.

If LLC DV Media, or any part of its business, is acquired, merged, sold, or involved in a potential transaction, customer information may be shared for evaluation purposes and could be included as part of the transferred business assets. Any acquiring company’s use of your personal information will remain subject to the terms of this Policy unless you are provided with additional notice.

LLC DV Media may be required to disclose certain information to comply with legal requirements, such as a subpoena or other legal proceedings. We may also share your information when necessary to protect the rights, safety, or interests of Live Faith Club users, employees, or others. This may include exchanging information with third parties for fraud prevention and credit risk mitigation.

LLC DV Media does not sell your personal information to third parties.

We retain your personal information for as long as necessary or permitted, depending on the purpose for which it was collected and in compliance with applicable laws. This may include keeping certain information even after you close your account with Live Faith Club, as required for legal, security, or operational reasons.

When determining how long to retain your information, LLC DV Media considers the following factors:

  • The duration of our relationship with you and the services provided through Live Faith Club.

  • Legal obligations that require us to retain certain records (e.g., transaction records for a mandated period before deletion).

  • Legal considerations, such as statutes of limitation or other regulatory requirements that may impact data retention.

Geographic Restrictions

Geographic Restrictions

Our platform and online services are intended for access and use within the United States only and comply with applicable U.S. privacy laws. Live Faith Club is not intended for, or directed to, citizens, domiciles, or residents outside of the United States, including those of the European Union. By accessing our platform, you affirm that you are not a citizen, domicile, or resident of a country outside of the United States, including those of the European Union.

Do Not Track (DNT)

Do Not Track (DNT)

Some web browsers offer a Do Not Track (DNT) setting that allows users to indicate their preference not to be tracked online. While you may enable or disable this feature in your browser settings, there is currently no standardized industry response to DNT signals. As a result, Live Faith Club and its third-party service providers may continue collecting certain information about your online activities as outlined in this Policy.

By registering on Live Faith Club or purchasing a course, you expressly acknowledge and agree that we collect and process only the data necessary for the operation of our platform, including analytics and advertising data to support marketing and service functionality. We handle collected data in accordance with applicable privacy laws and do not sell your personal information to third parties. However, we may share limited data with established third-party service providers, such as Google and Facebook, strictly for advertising, analytics, and operational purposes.

While we implement measures to minimize data collection, certain tracking technologies remain essential for maintaining platform functionality, improving user experience, and ensuring the effectiveness of our advertising campaigns.

Cookies

Cookies

Cookies are small data files unique to your device or account that are stored by your browser or application when you access Live Faith Club. These files enhance your experience by remembering your preferences, streamlining navigation, and ensuring optimal platform functionality.

Cookies can be either persistent or session-based:

  • Persistent cookies store user preferences for future visits and remain valid until their set expiration date (unless manually deleted).

  • Session cookies expire once you close your web browser and help maintain a seamless experience during your visit.

Cookies allow us to link your device with stored information about your preferences, interactions, searches, and purchases, helping us tailor content and improve your overall experience on Live Faith Club. Some cookies are also used for advertising and analytics purposes to enhance our platform’s effectiveness.

You can manage your cookie preferences through your browser or device settings. Most browsers provide options to disable cookies, receive notifications when cookies are being used, or delete stored cookies. However, please note that disabling cookies may limit certain functionalities of Live Faith Club, including personalized recommendations and access to certain promotions.

We may use both first-party and third-party cookies, including those set by recognized service providers such as Google and Facebook, to optimize performance and ensure the best possible user experience.

Security

Security

Live Faith Club is committed to protecting your personal information and maintaining your privacy. We implement industry-standard security measures to safeguard the data collected on our platform and protect against unauthorized access, loss, misuse, or alteration.

While we take extensive precautions to secure your data, no online transmission or storage method is entirely risk-free. We encourage you to take proactive steps to protect your personal information, such as using a secure browser, enabling two-factor authentication where applicable, and avoiding sharing sensitive details over unsecured networks.

Third-Party Websites

Third-Party Websites

Live Faith Club may contain links to third-party websites, including those of our business partners. Once you navigate to an external site, you are subject to its privacy policies and terms, which may differ from ours. We encourage you to review the privacy policies of any third-party websites you visit, as Live Faith Club does not control their data collection, security practices, or content.

While we strive to link only to reputable sites that uphold high standards for privacy and security, we are not responsible for the policies, actions, or practices of third-party websites or services. Your interactions with these sites are at your own discretion.

Children’s Privacy

Children’s Privacy

Live Faith Club is intended for individuals 18 years and older. Users between 16 and 18 years old may access the platform only under the supervision of a parent or legal guardian. We do not independently verify users’ ages.

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, store, or process personal information from children under 13 years old. If we become aware that such information has been provided, we will take immediate steps to delete it. If you believe a child under 13 has submitted personal data through our platform, please contact us at privacy@livefaith.club.

If a parent or legal guardian believes that a minor has made an unauthorized purchase, they may request a refund within 14 days of the transaction by providing proof of purchase and evidence of the minor’s involvement. Refund requests will be reviewed on a case-by-case basis in accordance with our refund policy. Please note that if a user requests deletion of their personal data after making a purchase, we may no longer be able to verify course progress, which could impact refund eligibility.

Minors and Data Deletion

Minors and Data Deletion

Minors under 18 years old, or their parent or legal guardian, may request the deletion of personal information by submitting a request to privacy@livefaith.club. While we will make reasonable efforts to fulfill such requests, data deletion does not guarantee complete removal from all systems due to legal retention obligations and backup archives.

If you become aware that a minor has provided personal information on Live Faith Club, please notify us at privacy@livefaith.club. Our platform is not intended for use by children, and parents or guardians who choose to provide personal information about a minor do so at their own discretion and assume full responsibility for such actions.

California Consumer Privacy Act (CCPA) and Other State Privacy Laws

California Consumer Privacy Act (CCPA) and Other State Privacy Laws

Residents of certain U.S. states, including California, may have specific privacy rights, including the right to:

  • Request details about how we use and share personal information, including:

    • Categories of personal information collected.

    • Purposes for which the information was collected or used.

    • Categories of sources from which personal information was collected.

    • Categories of third parties with whom personal information has been shared.

    • Categories of personal information disclosed for business purposes.

    • Categories of information sold or disclosed to third parties.

  • Request a copy of your personal information.

  • Request the deletion of your personal information, subject to applicable legal exceptions.

  • Opt out of the sale of personal information, where applicable.

Data Deletion and Anonymization

Data Deletion and Anonymization

Live Faith Club provides users with the ability to delete or anonymize their personal data at any time through platform settings. Users may exercise this right freely; however, please be aware of the following:

  • If a user deletes their data after purchasing a course, their progress and associated information will no longer be accessible. Since data deletion is the user’s responsibility, we are unable to restore any records once they have been erased.

  • If a user deletes their data after making a payment, we will no longer be able to track course progress. As a result, we will be unable to evaluate refund requests, as we cannot verify course completion status.

  • Users should carefully consider the implications of data deletion before proceeding, as deleted data cannot be recovered.

For questions regarding your privacy rights or to request data deletion, please contact us at privacy@livefaith.club.

To submit a request under the CCPA or other applicable U.S. data privacy laws, you or your authorized agent may contact us via email at privacy@livefaith.club with the subject line "Privacy Rights Request."

For security and verification purposes, we may require additional information to process your request. If you have any questions regarding your privacy rights, please reach out to us via email.

Authorized Agent Requests & Appeals

Authorized Agent Requests & Appeals

You may designate an authorized agent to submit a privacy request on your behalf. To do so, you must provide your agent with a signed written authorization allowing them to act on your behalf. The authorized agent must submit this written permission along with the request.

At Live Faith Club, data updates and deletion requests are primarily processed automatically through our platform’s built-in functionality. If a request involves a legal authority or requires manual verification, we may conduct a full identity verification before processing. In such cases, we may contact you to confirm your identity and the agent’s authorization before taking action.

Please note that all account deletion decisions are final and irreversible. Once a request is processed, we cannot recover deleted data. If we decline to act on your request, we will provide a justification and instructions on how you may appeal our decision.

Appeals Process

Appeals Process

If you wish to appeal a decision regarding your privacy request, you may do so by contacting us via email at privacy@livefaith.club with the subject line "Privacy Rights Appeal."

Your appeal request must include:

  • Your email address associated with your account.

  • A copy of the correspondence in which we declined to act on your request.

  • A clear explanation of why you believe our decision was incorrect.

We will review your appeal and provide a response within a reasonable timeframe. Please note that exercising your privacy rights will not affect the availability, price, or quality of our services.

Changes to the Privacy Policy

Changes to the Privacy Policy

We may update this Privacy Policy at our sole discretion as we introduce new features, update our services, or adapt to legal and industry privacy standards. Any changes will be reflected on this page with a revised "Last Updated" date.

For significant changes affecting how we use or disclose personal information, we will provide advance notice on Live Faith Club. Minor updates that do not materially impact your privacy rights may be made at any time without prior notice.

We encourage you to review this page periodically to stay informed about any updates. Your continued use of Live Faith Club after any changes take effect constitutes acceptance of the updated Policy.

Contact Us

Contact Us

For any questions regarding this Privacy Policy or your data privacy rights, please contact us at privacy@livefaith.club.

To ensure a prompt and accurate response, all privacy-related requests—including data access, corrections, or deletions—should be submitted via email. Live Faith Club reviews and processes these requests efficiently, with appropriate verification measures in place to protect user data. Please include all necessary details to facilitate a smooth resolution..

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Privacy Policy